Every family has one person holding everyone's healthcare together.

Kinvo gives them a system that remembers.

Healthcare admin is invisible work. Reading hospital letters. Remembering appointments. Managing medications. Translating information. Holding everything in your head. Kinvo helps families organise healthcare so they can spend less time managing and more time being together.

Try the demo Get early access

Launching with a limited number of early families.

Helping families organise healthcare — starting with the communities most underserved by the system today.

Good morning, Jess

Wednesday · 3 things need you today

MeMe
MMum
DDad
ADaughter
1Time-sensitive
2Action needed
2Filed

Today's priorities

Tacrolimus may need reordering Mum · about 6 days left · reorder from GP
Reorder
Kidney clinic — bloods due Mum · book blood test by 14 Oct
Open
Time-sensitiveMum's kidney clinic letter needs attention
Action neededEye clinic follow-up may be overdue
FiledGP update filed successfully

You may not call yourself a carer.

You might be the daughter reading hospital letters. The son booking appointments. The partner remembering medication. The parent keeping everything together. You're the person quietly holding healthcare together. Kinvo is built for that invisible work.

  • Hospital letters
  • Appointments
  • Medication
  • Follow-ups
  • Translation
  • Family updates

“More and more healthcare coordination happens at home.”

Families play a bigger role in healthcare than most systems recognise.

The NHS App is the letterbox. Kinvo is what happens after the letter lands.

Families play a bigger role in healthcare than most systems recognise.

Millions of people quietly hold their family's healthcare together. They read letters. Chase appointments. Remember medications. Translate information. Navigate multiple NHS systems. Most don't call themselves carers. They're daughters. Sons. Parents. Partners. And they're carrying an invisible second job.

Today, healthcare information lives in

WhatsApp chats
Fridge calendars
Paper folders
NHS apps
People's heads

5.8 million

unpaid carers across the UK

2021 Census

6 out of 11

families we spoke to still rely on children or spouses to explain letters and coordinate care — even when they already use the NHS App.

Our early research

Founder story

Why Kinvo exists.

When my younger brother was diagnosed with cancer, I became his unofficial healthcare administrator. Every letter. Every appointment. Every medication. Every login.

I don't regret a moment of it. But I wish more of that time had gone to simply being his sister.

Years later, I do the same for my mum — a kidney transplant patient with multiple complex conditions.

I realised something: Families don't just need healthcare. They need help managing healthcare.

Kinvo is the system I wish we had.

How it works

Kinvo turns healthcare information into organised action.

  1. 01

    Scan a healthcare letter

    Take a photo or upload a PDF.

  2. 02

    Understand instantly

    Kinvo explains it in plain language and your chosen language.

  3. 03

    Act

    Actions, appointments and medication reminders are created automatically. Kinvo also generates a plain-language family update ready to send in one tap. Nothing falls through the cracks.

  4. 04

    Prepare

    Kinvo builds a preparation checklist before each appointment — questions to ask drawn from the person's actual care history, information to bring, medications to review.

  5. 05

    Debrief

    After the appointment, Kinvo prompts a structured debrief — medication changes, new instructions, whether it was rebooked or cancelled — all captured and added to the timeline automatically.

  6. 06

    Remember & Share

    The event is added to a living timeline, and Kinvo generates a plain-language update sent to the family members you choose — no typing, no forwarding photos, just one tap. Full control over who sees what.

Always running quietly in the background

Kinvo quietly keeps an eye on what hasn't happened yet. A follow-up that's gone quiet, a medication that may need reordering, a check that looks overdue — gentle reminders when something may need attention, even if no new letter has arrived. If a referral has been raised and nothing has moved in months, Kinvo surfaces it.

See it in action

A letter arrives. Kinvo takes it from here.

Take a photo. Kinvo explains it, creates the actions, updates the timeline and tells the right people — automatically.

Northfield Hospitals NHS Trust

Renal Transplant Clinic

Ref: RTC/48213
Date: 22 September 2026

Mrs A. Rahman
14 Elm Row
London E1

Appointment: Kidney Transplant Follow-up Clinic

Dear Mrs Rahman,

You have been booked an appointment at the Renal Transplant Clinic on Tuesday 21 October 2026 at 10:30am, Outpatients Level 2.

Please ensure you attend for blood tests one week before your appointment, so that your results are available to the clinician (including tacrolimus trough levels — please take blood before your morning dose).

Please bring an up-to-date list of all your medications, including any that you buy over the counter.

If you are unable to attend, please contact the booking office as soon as possible.

Yours sincerely,
Outpatient Booking Team

Action needed Confidence: High

Kidney clinic appointment for Mum

Mum has a kidney transplant check-up on Tuesday 21 October at 10:30am. She needs a blood test around 14 October — before her morning tacrolimus dose. Bring a list of all her medicines, including ones bought from the pharmacy.

  • Book blood test for week of 14 Oct
  • Take bloods before morning tacrolimus
  • Prepare medication list
  • Added to calendar
  • Added to health timeline
  • Saved to family records
  • Shared with chosen family member
  • Original letter stored securely

Kinvo helps organise healthcare information. It does not diagnose, treat or replace medical advice.

Healthcare memory

The healthcare memory your family never had.

Most families remember healthcare in their heads — appointments, changes, what happened when. Kinvo builds a living timeline automatically, so nothing gets forgotten.

Original letter Plain-language summary Actions Timeline event

Never search through drawers, WhatsApp messages or paper folders again.

  1. Kidney transplant reviewDebriefed
  2. Eye clinic appointmentDebriefed
  3. Medication changed
  4. Diabetes reviewDebriefed
  5. Eye clinic overdueOverdue
  6. Kidney clinic appointmentTime-sensitive

Features

Four things every family needs.

Understand

  • Plain-language explanations
  • Full app translation — Bengali, Sylheti and more. Switch language and the entire interface changes, not just the letter
  • Voice playback
  • Confidence score

Act

  • Appointments added automatically
  • Medication reminders
  • Medication consumption tracking (optional toggle)
  • Reorder reminders
  • Preparation lists
  • Questions to ask — generated from care history

Remember

  • Living health timeline
  • Original letters stored
  • Searchable history
  • Healthcare memory
  • Post-appointment debriefing

Share

  • Updates to chosen family
  • Family dashboard
  • Permission-based access
  • Everyone stays coordinated

Research

What families told us.

We conducted in-depth calls and surveys with families who manage healthcare every day.

“The kids open the letter and they know — they organise it.”
Family carer
“If I could do less admin I would love that.”
Family carer
“I wish I could understand more of my letters. Sometimes the GP sends a leaflet in Bengali, and I really appreciate that. I wouldn't have to rely on my children so much.”
Family carer
“There's usually a lot to go through. My husband reads it, then I read it again to make sure nothing's been missed.”
Family carer
“My daughter does a lot of admin for me but I feel guilty asking her as she has her own family now.”
Family carer
Research ongoing

Kinvo is being built alongside families who manage healthcare every day. Our research shows a consistent pattern across Bengali, Somali and other communities: families coordinate, translate, chase appointments, and carry it all in their heads — even when they already use the NHS App. A wider survey is also live as we continue to validate and refine.

How Kinvo compares

Built for what happens after the letter lands.

Capability NHS App ChatGPT Translation Apps Kinvo
Explains letters in plain language✕✓✕✓
Traffic-light urgency + confidence✕✕✕✓
Full Bengali/Sylheti interface — letters, summaries and app navigation✕✕✕✓
Family coordination with permissions✕✕✕✓
Proactive tracking (what hasn't happened)✕✕✕✓
Healthcare memory (learns patterns)✕✕✕✓
Post-appointment debriefing✕✕✕✓
Medication reminders + reorder tracking✕✕✕✓

When families are supported, everyone benefits. Kinvo is infrastructure — not just an app — connecting families to the organisations that support them.

One platform, different outcomes

Kinvo supports families directly. The benefits extend much further.

Families

  • Understand letters
  • Stay organised
  • Miss fewer things

Employers

  • Support working carers
  • Reduce stress
  • Improve productivity

Charities

  • Reach more families
  • Reduce admin burden
  • Demonstrate impact

Health systems

  • Better preparedness
  • Fewer missed appointments
  • Improved health literacy

For employers

Supporting working carers is good for people and good for business.

Somewhere in your organisation right now, someone is reading a hospital letter on their lunch break, working out whether they need to leave early. It won't show up on a wellbeing survey. They'll just quietly manage it, the way they always do.

Book employer demo Download briefing
  • Premium access for employees
  • Practical support for working carers
  • Anonymous impact reporting
  • Adoption and engagement metrics
  • No employee health information visible to employers

For charities

Reach further without more admin of your own.

Your teams already spend hours helping families make sense of letters, appointments and medication — often one phone call at a time. Kinvo gives the families you support a practical tool they can use every day, so your people can focus on the conversations only they can have.

  • Reach more families with the same team
  • Offer a concrete, practical tool alongside existing support
  • Show funders real usage and outcome data
  • White-label Kinvo under your own charity's name
Partner with us Download charity briefing

White-label Kinvo

Charities can offer Kinvo under their own name to support families without adding more admin to their own teams. Your members get the same letter explanations and family coordination tools, but it carries your charity's name and branding, not Kinvo's. You receive an anonymised impact dashboard to show funders what's being achieved.

For health systems

Reducing health inequalities at scale.

Every missed appointment, unread letter and misunderstood instruction has a cost — for patients and for services. The burden falls hardest on families facing language barriers and low health literacy. Kinvo helps people understand what they've been sent, prepare for appointments and follow through, in the language they're most comfortable with.

Fewer missed appointments
Better appointment preparation
Improved health literacy
Reduced inequalities

Starting with underserved communities. Designed for everyone.

Talk to us

Pricing

Free where it matters. Sustainable by design.

Understanding your healthcare should never depend on your ability to pay. That's why Kinvo's core understanding-and-safety features will always remain free. Premium is designed for families carrying a greater coordination burden, helping them manage care across multiple people with additional tools for preparation, organisation and follow-up.

Free, always

£0

For yourself and one family member.

  • Scan and explain healthcare letters
  • Plain-language summaries
  • Translation
  • Traffic-light priorities
  • Action checklists
  • Healthcare timeline
  • Medication tracking
  • Basic reminders
  • Family updates
  • Manage healthcare for yourself and one family member
Get started free
For families coordinating more

Premium

£4.99/month

Everything in Free, plus:

  • Support multiple people from one dashboard
  • Appointment preparation
  • Post-appointment debriefs
  • Smart follow-up reminders
  • Bengali/Sylheti voice playback (coming soon)
  • Advanced healthcare history
  • Export summaries for clinicians
  • Additional storage
Start premium

Enterprise

Custom

For employers, charities and health systems.

  • Premium access for employees, members or beneficiaries
  • Anonymous impact reporting
  • Adoption and engagement dashboards
  • Implementation support
  • Optional charity white-label model
  • No individual health information shared with organisations
Contact us
Privacy by design

Your family's health information stays your family's.

Healthcare information is some of the most sensitive information a family holds. Kinvo is built around that fact, not around it as an afterthought.

Encrypted in transit and at rest
Permission-based family access
Nothing shared with employers, charities or any third party without explicit consent
Your family's information is never used to train any AI model without consent
Export or delete your data at any time

Designed with UK GDPR principles from day one, with compliance evolving as we scale. Kinvo does not diagnose, treat or replace medical advice.

Our vision

A future where healthcare admin doesn't steal family time.

Healthcare admin steals time. Kinvo helps give it back.

No one should lose moments with the people they love because they are busy managing healthcare. Kinvo doesn't replace family care. It helps carry the weight of it. Kinvo exists so families can spend less time managing healthcare — and more time simply being together.

Kinvo doesn't stop at the letter. It asks how the appointment went, logs the outcome, and reminds you about the next dose. It carries the weight so you don't have to.

Early access

Be among the first families to experience Kinvo.

Help shape the future of family healthcare.

Launching with a limited number of early families.

I am interested as:

We'll only use your details to contact you about Kinvo early access.